After you activate the channel manager the channel will stop sending notifications. You will receive them from Effective Tours instead.<\/p>\n\n\n\n
The channel confirms the booking with the guest. Effective Tours will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email.<\/p>\n\n\n\n
Bookings coming from a channel should be modified by the channel. Cancelling a booking in Effective Tours will not cancel the booking in Booking.com and can cause a double booking. Please ask booking.com or the guest to cancel the booking in Booking.com and the cancellation will be sent to Effective Tours.<\/p>\n\n\n\n
This is how you can view credit card details<\/a>. Booking.com may sometimes withhold the credit card number or CCV unless you specifically request they are sent to you. Contact your Booking.com rep if this is occurring and you require this information to always be sent.<\/p>\n\n\n\n You can set up promotions directly in Effective Tours or in the Booking.com extranet.<\/p>\n\n\n\n Extra Costs, e.g. tax, cleaning fee, service charge can be set directly in the channels extranet.<\/p>\n\n\n\n Yes. You can do this either with “derived” prices or multiple rates ids. <\/p>\n\n\n\n The system can handle multiple properties in one account. Each Booking.com hotel requires one property in Effective Tours.<\/p>\n\n\n\n The system can handle multiple properties in one account. It doesn’t matter whether the Booking.com properties are in different Booking.com accounts. Each Booking.com property still requires one property in Effective Tours, though.<\/p>\n\n\n\n If you can not see a problem in your set up send us a support ticket with the booking numbers and dates.<\/p>\n\n\n\n This is an agreement between you and the channel where you agree to provide a number of rooms exclusively to that channel. This means you will not be able to sell these rooms directly or on other channels.<\/p>\n\n\n\n <\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_forum_subforum_count":0},"wiki_cats":[],"wiki_tags":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\tHow do I add a promotion or special price?<\/h4>\n\n\n\n
How do I add extra costs or fees?<\/h4>\n\n\n\n
Can I send different prices for different minimum stays or for different numbers of guests?<\/h4>\n\n\n\n
I have multiple Booking.com hotel ids. How do I set this up?<\/h4>\n\n\n\n
I have multiple Booking.com accounts. How do I set this up?<\/h4>\n\n\n\n
What to do when I receive an overbooking?<\/h4>\n\n\n\n
Why is the price for the booking wrong?<\/h4>\n\n\n\n
What are contracted rooms?<\/h4>\n\n\n\n
\n\n\n\n<= Back to Main Page<\/a><\/h4>\n\n\n\n