Any errors occuring during updates will be emailed to you with the error message as returned by Agoda. Below are common error messages and how to fix them.<\/p>\n\n\n\n
API key is not authorised for Property id:xxxxx<\/strong>\nPlease check if your Agoda hotel ID is entered correctly. If it is please contact Agoda and ask them to check if you are connected to the Effective Tours.com channel manager.\n<\/pre>\n\n\n\nAuthentication failed. Invalid authentication or User not have permission to access Hotel.<\/strong>\nPlease check if your codes are entered correctly. If they are please contact Agoda and ask them to check if you are connected to the Effective Tours.com channel manager.\n<\/pre>\n\n\n\nAvailable allotment (x) cannot greater than number of rooms (x)<\/strong>\nThis error means Effective Tours is sending a quantity greater than you have listed on Agoda.\n<\/pre>\n\n\n\nPlease set extrabed rate<\/strong>\nAgoda expects a price for an extra bed. Please log into your Agoda account and set the extrabed price there.\n<\/pre>\n\n\n\nProperty id: 00000 has not been migrated yet<\/strong>\nYou need to complete your profile creation and self self activation in the Agoda extranet before you map your rooms and rates. \n<\/pre>\n\n\n\nRate: for ratePlanId: 123456 which is out of stay start\/end period: (201X-XX-XX\/201X-XX-XX) has not been set<\/strong>\nThe rate has a start and\/or end date in Agoda. Prices sent for any dates outside this range will cause this error. Either adjust your prices in Effective Tours or in Agoda. \n<\/pre>\n\n\n\nInvalid room type please check your room type ID<\/strong>\nPlease check your room type ids are correct and the connection is enabled.\n<\/pre>\n\n\n\nCannot set Double rate because max occupancy is 1<\/strong>\n Agoda must have the room set for single occupancy only and we are sending a double price. Either remove the double price or have Agoda set the room for a higher occupancy.\n<\/pre>\n\n\n\nCannot set double rate when maximum occupancy less than 2 <\/strong>\nAgoda must have the room set for single occupancy only and we are sending a double price. Either remove the double price or have Agoda set the room for a higher occupancy.\n<\/pre>\n\n\n\nCannot set full rate when maximum occupancy is 2<\/strong>\nAgoda must have the room set for double occupancy but Effective Tours is sending a room price for more guests. Either set a double price in Effective Tours remove the room prices or have Agoda set the room for a higher occupancy.\n<\/pre>\n\n\n\nCannot set full rate when maximum occupancy less than 3<\/strong>\nAgoda must have the room set for double occupancy but Effective Tours is sending a room price for more guests. Either set a double price in Effective Tours remove the room prices or have Agoda set the room for a higher occupancy.\n<\/pre>\n\n\n\nCannot set Full rate because max occupancy is 2<\/strong>\nAgoda have the room set for a maximum of two people but Effective Tours is sending a room price for more guests. Either set the max people for the room to two in Effective Tours or have Agoda raise it to the same value as Effective Tours. \n<\/pre>\n\n\n\nDefault rate: xxxx should be between xx and xxxx<\/strong>\nAgoda expects the price to be within this range. Either correct the prices in Effective Tours or remove the restriction from Agoda.\n<\/pre>\n\n\n\nPlease set full occupancy rate.<\/strong>\nA full occupancy rate is a price for 3 or more guests. Double rooms do not use full occupancy rates. Agoda expects the room to hold 3 or more guests and is expecting a price for 3 or more people. A common cause it that you have set the room for an occupancy of 2 in Effective Tours but for a higher occupancy in Agoda. \n<\/pre>\n\n\n\nPrice provided not sufficient for Max occupancy = 3, rate missing: Full rate<\/strong>\nAgoda expects the room to hold 3 or more guests and is expecting a price for 3 or more people. A common cause it that you have set the room for an occupancy of 2 in Effective Tours but for a higher occupancy in Agoda. \n<\/pre>\n\n\n\nFull Rate should be greater than Double Rate<\/strong>\nAgoda expects the full rate to be higher. This applies to prices we are sending and prices already in the Agoda system. A common cause is that in Effective Tours you have set the room as a double room and in Agoda it is set as a 3 or more person room. Correct the room occupancy so it is the same in both systems. If this is not the reason check which prices are in your Agoda system.\n<\/pre>\n\n\n\nRate x00.00 cannot less than Minimum Rate xxx.00.<\/strong>\nAgoda has set a minimum price limit for this rate. Either ask Agoda to lower the limit or raise the price in Effective Tours to be at least as high as the limit.\n<\/pre>\n\n\n\nRate x00.00 should be between xxx.00.<\/strong>\nAgoda has set a price limit for this rate. Either ask Agoda to change or remove the limit or change the price in Effective Tours to be between the prices shown by Agoda. \n<\/pre>\n\n\n\nMax extrabed has not been set, You cannot set the extrabed rate.<\/strong>\nYou do not have an extrabed option in Agoda. Either remove the extrabed price in Effective Tours or change your set up in Agoda.\n<\/pre>\n\n\n\nRate plan: 0 does not exist for Property id: 00000<\/strong> \nYou are trying to update a code which is not a valid Agoda rate plan. You can only update rate plans which are available when you click on \"Get Codes\".\n<\/pre>\n\n\n\nRequested currency: XXX does not match with Property currency: YYY <\/strong>\nCheck the Currency code entered in SETTINGS -> PROPERTIES -> DESCRIPTION -> CURRENCY CODE matches that entered in SETTINGS -> CHANNEL MANAGER -> AGODA.com -> CURRENCY.<\/pre>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_forum_subforum_count":0},"wiki_cats":[],"wiki_tags":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t